TERMS OF SERVICE

Welcome To EO Apparel

Thank you for choosing EO Apparel for your custom printing and personalized apparel needs. These Terms & Conditions explain the rules, policies, and guidelines for using our website, purchasing our products, and accessing our services.

By visiting our website or placing an order, you agree to follow these terms. Please read them carefully before using our services.

A Better Experience For Everyone

By using the EO Apparel website, you agree to:

  • Provide accurate and complete information during checkout or account creation
  • Use our website only for lawful purposes
  • Respect our intellectual property, content, and brand materials
  • Avoid any activity that may damage or interfere with our website functionality

We reserve the right to refuse service, restrict access, or cancel orders that violate these terms.

Custom Products & Design Policy

O Apparel specializes in creating customized products based on customer-provided designs, artwork, logos, images, and text.

Before placing your order, customers are responsible for ensuring:

✔ Uploaded designs are accurate
✔ Text and spelling are correct
✔ Product selections and sizes are correct
✔ Images meet quality requirements for printing

Once production begins, changes may not be possible.

Design Ownership & Customer Responsibility

Customers must have the legal right to use any artwork, logo, image, or design submitted for printing.

By uploading a design, you confirm that:

  • You own the design or have permission to use it
  • The design does not violate copyright, trademark, or intellectual property rights
  • The content does not include illegal, offensive, or unauthorized material

EO Apparel reserves the right to refuse printing any design that violates these requirements.

Product Information

We make every effort to display accurate product details, including:

  • Product descriptions
  • Colors
  • Sizes
  • Pricing
  • Images

However, slight differences may occur due to screen settings, material variations, and printing processes.

Minor variations in color or placement are considered normal in custom printing and do not qualify as defects.

Orders & Payments

When you place an order with EO Apparel:

  • You agree to provide accurate order and payment information
  • Orders are subject to availability and approval
  • Payment must be completed before production begins
  • We reserve the right to cancel or refuse orders when necessary

Your order confirmation does not guarantee acceptance if errors, payment issues, or production concerns occur.

Pricing & Promotions

All prices displayed on our website are subject to change without notice.

Promotional offers, discounts, and special pricing:

  • May have specific terms and expiration dates
  • Cannot always be combined with other offers
  • May be modified or discontinued at any time

Production & Delivery

Because our products are custom-made, production times may vary depending on:

  • Product type
  • Order quantity
  • Design complexity
  • Customer approval time

EO Apparel works hard to complete orders within the estimated timeframe but is not responsible for delays caused by shipping carriers, weather, holidays, or circumstances outside our control.

Returns & Exchanges

We want you to love your custom products. Returns and exchanges are handled according to our Return & Exchange Policy.

Because personalized items are created specifically for each customer, we generally cannot accept returns due to:

  • Incorrect size selection
  • Customer design errors
  • Changes of mind
  • Incorrect information provided during checkout

If your order arrives damaged, defective, or incorrect due to our mistake, please contact us for assistance.

Intellectual Property Rights

All website content, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Website design
  • Branding materials

belongs to EO Apparel and may not be copied, reproduced, or used without written permission.

Limitation Of Liability

EO Apparel works hard to provide high-quality products and reliable service. However, we are not responsible for:

  • Delays caused by third-party shipping providers
  • Customer errors in submitted designs or information
  • Misuse of products after delivery
  • Issues caused by circumstances beyond our reasonable control

Our responsibility is limited to the value of the product purchased.

Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools, or social media platforms.

These services operate under their own terms and privacy policies. EO Apparel is not responsible for the practices of third-party providers.

 

Account Responsibility

If you create an account with EO Apparel, you are responsible for:

  • Maintaining the confidentiality of your account details
  • Keeping your login information secure
  • All activities performed through your account

Please notify us immediately if you believe your account has been accessed without authorization.

Updated Policies For Better Service

EO Apparel reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective once posted on this page. We encourage customers to review these terms periodically.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team.

EO Apparel

Email: Info@eoapparels.com

Business Address:
2622 Windbreak Drive
Alexandria, VA 22306

Thank You For Choosing EO Apparel

We appreciate your trust and look forward to creating high-quality custom apparel and personalized products that bring your ideas to life.